Led Pro Shipping & Delivery

Shipping & Delivery

We at LED PRO are only using advanced logistic services to ensure you quickest delivery of your product via DTDC and other courier partner etc. Generally we deliver to almost any postal address around the USA. Kindly Note that generally Courier companies do not deliver to P.O.Box address, so please provide your full street address with pin code / zip code. Shipment to APO, FPO and DPO services (Defense force, Diplomatic post etc.) it may take longer than usual time due to nature of services & shipment will be done via postal services.

We want your shopping experience best each time you buy from us, but the following policies are mutually for both of us.

  • In USA, courier will be left at door if someone is not there to receive the package or no one answers the door bell. In such case USA is not responsible and not bound to give you refund.
  • The courier company will make two delivery attempts failing which it will take applicable action. The shipping company may also send the parcel back to us (In USA) or shipper’s local office, hence “customer needs to pay us/shipping company”, if they need the parcel re-shipped. The reason for such payment is, the shipment has to go through whole process again and it attracts charges for the new shipment. No cancellation of order or refund claims would be entertained in such cases. It may also charge a penalty for incorrect shipping address given by customer. All such charges will have to be borne by the customer. No refunds/returns would be issued in such cases.
  • In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
  • Once dispatching the order, if order / product will return to us because of incomplete address / wrong address then we are not responsible in such cases and we will not provide any refunds. Some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
  • International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to
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